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FAQ

For the most current FAQ information and support, please visit [email protected]

Click the information you want to know more about:

How long does it take to receive my order?

From Singapore: To most countries, 10-30 days.

From EU to EU, UK to UK: 4-14 days.

From US to US: 4-21 days.

Note:

Couriers have informed us that it may take as long as 2-4 business weeks for packages to arrive , although MOST will arrive sooner.

Orders are simply arriving slower than normal.

We’ve recently been seen orders take 2-4 weeks to arrive from a few of our couriers. We are seeing better shipping times, but want to be proactive when communicating with you.

Tracking numbers resolving in the system have been taking up to 2 weeks. Check the courier’s official websites for the most accurate info (SG suffix – SingPost.com, etc.) You can also go to 17track.net/en for tracking updates.

If you feel your order is having issues not mentioned here or is taking longer than 45 business days to get to you, please create a support ticket.

What are your payment methods?

We currently offer credit card payment methods such as Visa (KYC process required), Mastercard, America Express (AMEX), Discover, US bill payment (add us as a Recipient and pay for your order like you would any other bill), SEPA, E-Check, IBAN, PayPal, as well as for cryptocurrencies like Bitcoin (20% discount).

See the checkout page to know what options are currently available to you. Please note that the availability of certain payment options (except Bitcoin) are dynamic and subject to availability.

Payment tidbits

  • Credit card payments are completed instantly. *Note that you should call your card issuer for pre-approval of foreign transactions prior to completing your payment if using a MASTERCARD/AMEX*
  • PayPal payments are completed instantly. It is normal for a random third party to be who you pay*
  • Instant PayPal payments are charged a US $25 fee to partially cover the high fees charged to us.
  • Bitcoin or cryptocurrency payments receive an instant 20% discount.
  • Various third parties are used for manual credit card processing.  Please contact our support department, not the third party billers.
  • All payments are subject to various verification methods that should match your info with your card or account issuer.
  • It is normal to see an unrelated business name attached to any charges for the utmost in discretion.
Where is my invoice? US Bill pay, Zelle, BPay, IBAN, SEPA or PayID

American ‘bill pay, Zelle, Bpay, PayID and US e-checks invoices are issued immediately. The emails will explain how you can pay your invoice so your order can go our first thing.

Note that all invoices will be sent from third-party processing services and your personal information is never in our hands. This protects both you and BuyModa.

Are my order’s deliverability and pill quality guaranteed?

We offer a 100% money-back, satisfaction guarantee. This includes your order arriving to you successfully and the validity/quality of your medication we send you.

Our re-shipment policy is we will re-ship up to 1 time, then if the second shipment is not successful, we will refund your money.

How long until I get my tracking number, and when will it resolve online?

Short answer: Around 24-72 business hours after you pay for your order.

You may get your tracking number pretty quickly after ordering, but it will take some time for it to show up online.

Until the track synchronizes online, you will see an error that the order is not found.

You will receive automatic e-mail and SMS updates along your order’s journey.

Once your package arrives in your country, it is advised to track using the local governmental postal service (ie USPS, Australia Post etc.) These local sites will have more detailed, frequent updates.

Do note that it is not unusual for parcels to have no updates as they clear customs for 2-9 business days, not including holidays.

Please create a support ticket at [email protected] if you feel your order is stuck.

How do I contact support or sales?

The best way to contact us is via our support ticketing system. If you don’t find your answer in our knowledgebase, please create a ticket by clicking ‘Submit a request’.

Buy Moda is renowned for having the best customer care in the industry. Being American operated, all of our support specialists are American (We do not outsource. ALL other modafinil vendors are owned, operated, and entirely based in India or Eastern Europe). We are the exception to the status quo, and we hope the difference is clear.

What countries do you ship from?

We primarily ship from Singapore to most of the world. Depending on the circumstances or your location, we may also ship from India.

We are working on acquiring warehouses in other strategically located countries.

Why should I take Modafinil or Armodafinil?

Modafinil reduces sleepiness due to narcolepsy, shift work or various sleep disorders. Modafinil and Armodafinil are also used to help you stay awake during work hours if you have a work schedule that keeps you from having a regular sleep routine (shift work sleep disorder). Common off-label uses are college and university students who take Modafinil to focus better on their studies, as well as overall cognitive enhancement. Professionals often take Modafinil for the same reasons, with their goals of increased work productivity and creativeness being key factors.

What do prominent nootropic authorities say about Buy Moda?

Don’t just take our word for it, for one, Tom from Modafinil.com was happy with his shipment from us and did a thorough review of Buy Moda. Also, BuyModa is among the favorites of Nootrodelic. We’ve been included in their list of top places to buy Modafinil online in 2020.

Dan Corpina from Corpina.com has us as is most recommended modafinil pharmacy only as of December 2020.

Jon @ Masculinedevelopment has this to say about BuyModa: “My overall opinion is that BuyModa is currently the best place to get modafinil online. This may change, but I highly doubt it. They have been around for a little over a year and BuyModa has consistently impressed me with their overall quality and service.”

The nootropics gurus over at ModafinilNow have nothing but good things to say about BuyModa’s quick delivery of modafinil and armodafinil.

BuyModa is also recommended by the guys over at NootropicsReviewsGuide for modafinil online.

Why should we trust Sun Pharma and HAB Pharmaceuticals?

Sun Pharma and HAB Pharmaceuticals are two of India’s (and the world at-large’s) largest manufacturers of generic pharmaceuticals. Sun Pharma is India’s first largest pharmaceutical manufacturer and top 5 in the world. Their labs are ISO and other certification sets certified, and their labs are world-class.  All products are FDA approved by the US FDA and the equivalent in most other countries.  The medicines we carry are from the original generic manufacturer that you routinely see in nootropic, Reddit and brain alertness drug forums.  Modafinil is marketed under the trade name Provigil; Armodafinil is marketed as Nuvigil in the United States and Canada.

What products do you sell exactly?

We are the largest modafinil vendor in the world by a longshot, making us an authority within the nootropics community. We have added a few ED products like generic Viagra and generic Cialis due to popular demand. For modafinil products,  we concentrate on the 4 of the most famous generic brands of Modafinil and Armodafinil which are: Modalert 200 (Sun Pharma), Artvigil 150 (HAB Pharmaceuticals), Modvigil 200 (HAB Pharma, Signature Labs), and Waklert 150 (Sun Pharma).

Do you carry any other generic medication that is not listed on this site?

Currently, we do not carry any armodafinil or modafinil products other than what is listed on our site. We have added some ED products such as generic Viagra and generic Cialis (sildenafil citrate and tadalafil, respectively).

Does the US patent originally for Provigil allow for generic versions at this time

Absolutely. Since 2012 the patent had expired a US Federal Court ruled that any claims to the patent were unenforceable.